Your Cart

Your cart is empty

Add some products to get started.

Privacy Policy

Last updated: 17 June 2026

1. Who We Are

Mr. Milk ("we", "our", "us") is operated by Mittal Dairy Farms, India. We sell pure A2 Desi Ghee and premium dairy products through this website ("Platform"). This Privacy Policy explains how we collect, use, store, and share your personal information when you visit or make a purchase on our Platform.

2. Information We Collect

  • Account information: Name, email address, phone number, and password when you register.
  • Order information: Delivery address, order items, payment status, and transaction references.
  • Payment information: We do not store card details. Payments are processed by Easebuzz, a PCI-DSS compliant payment gateway.
  • Usage data: Pages visited, browser type, device type, and IP address collected via Google Analytics and Microsoft Clarity.
  • Communications: Messages you send us via WhatsApp, email, or our contact form.

3. How We Use Your Information

  • To process and fulfil your orders.
  • To send order confirmations, shipping updates, and invoices.
  • To send transactional WhatsApp notifications (order status updates).
  • To respond to your customer support queries.
  • To improve our website, products, and services.
  • To comply with legal obligations including GST invoicing requirements.

4. Sharing Your Information

We do not sell your personal information. We share data only with:

  • Payment processors: Easebuzz (for payment processing).
  • Logistics partners: Shipping companies to fulfil your delivery.
  • Communication providers: Brevo (email), Meta (WhatsApp notifications).
  • Analytics: Google Analytics, Microsoft Clarity (anonymised usage data).
  • Legal authorities: When required by law or a court order.

5. Data Retention

We retain your personal data for as long as your account is active or as required for legal compliance (e.g., GST records must be retained for 8 years under Indian tax law). You may request deletion of your account at any time by contacting us.

6. Your Rights

  • Access the personal data we hold about you.
  • Correct inaccurate information.
  • Request deletion of your account and associated data (subject to legal retention requirements).
  • Opt out of marketing communications at any time.

7. Cookies

We use essential cookies to keep you logged in and remember your cart. We also use analytics cookies (Google Analytics, Microsoft Clarity) to understand how visitors use our website. By using our Platform, you consent to these cookies.

8. Security

Your data is stored on Supabase infrastructure. All data is encrypted in transit (TLS) and at rest. We implement row-level security on our database to ensure you can only access your own data.

9. Contact Us

For any privacy-related queries or requests, contact us at: info@mittaldairyfarms.com